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A mid-sized regional retail bank aimed to improve its customer satisfaction and retention rates
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North America
A large retail bank aimed to benchmark its financial performance against industry standards to identify improvement areas and maintain competitiveness
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North America
A leading retail bank is facing a decline in customer satisfaction and market share due to a competitor's superior AI-powered customer service, which offers faster response times, personalized interactions, and a seamless digital experience appealing to tech-savvy customers
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Global
A prominent retail bank aimed to enhance customer service and brand reputation by understanding social media sentiments
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Asia-Pacific
A large retail bank with a network of 200 ATMs across a metropolitan area sought to optimize its ATM replenishment logistics
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Europe
The client is a leading player in the safety and industrial industry, specializing in the manufacturing and distribution of diagnostic devices, including blood typing diagnostics and testing equipment
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Europe
A prominent global consulting firm sought to provide its client in the pharmaceutical sector with actionable insights into the diagnostics market and testing landscape
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Global
A biotechnology company aimed to develop a go-to-market strategy for a novel oncology drug, focusing on next-generation sequencing (NGS) versus immunohistochemistry (IHC)
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North America
An EU based large pharma client intended to evaluate competitive landscape to support the market entry strategy for its in-house late stage RA product
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Global
A mid-tier pharmaceutical company faced challenges due to the rising issue of antibiotic resistance
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North America
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