Enhancing Patient Engagement in Neuropathic Pain Treatment

Background

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  • The pharmaceutical company faced challenges in increasing the adoption of Lyrica among patients with neuropathic pain in the US
  • Despite Lyrica's proven efficacy, there was limited awareness and understanding of its benefits among both patients and healthcare providers

Objective

  • The goal was to educate patients on the benefits of Lyrica, enhance brand recognition, and ultimately increase prescription rates and market share in the US

Solution

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  • Secondary Research: Conducted extensive market analysis to understand the current awareness levels and perceptions of Lyrica among the target audience
    • –  Analyzed competitive landscape and identified key differentiators
  • Primary Research: Conducted surveys and focus groups with patients and healthcare providers to gather insights on pain management needs and preferences.
    • –  Collected patient testimonials to highlight real-world benefits of Lyrica
  • Implemented a multichannel digital marketing campaign, including search engine marketing, social media ads, content marketing and patient testimonials

Impact

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  • The campaign drove a 30% increase in traffic to the Lyrica website
  • High engagement rates with content on social media, reflecting strong interest and interaction from the target audience
  • The ROI was mapped through increased prescription rates, showing a 15% uplift in sales within six months of the campaign launch